Section Supervisor (Day Shift) - New Northeast Emergency Department

Job Summary

Assume responsibility of developing and maintaining a technically proficient section of the clinical laboratory while meeting standards set by peer review organizations. Maintain administrative duties that ensure proper operation of the section.

Minimum Qualifications

Minimum Education: Bachelor’s Degree from a regionally recognized accredited college or university.
Minimum Years of Experience: 4 Years of relevant experience in a clinical laboratory as a MLT, MLS/MT, or clinical laboratory supervisor/manager.
Substitutable Education & Experience (Optional): 4 Years of experience as a MLT or MLS/MT can be substituted for 2 Years of experience as a clinical laboratory supervisor or manager. 
Required Certifications/Licensure: MLT or MLS/MT (ASCP) or registered as a MLT or MLS/MT by a nationally recognized credentialing body.
Required Training: None

Essential Functions

Knowledge and Expertise:

• Process laboratory specimens related to the department supervised.   
• Perform and monitor the performance of test procedures using manual and/or  instrumental techniques          
• Organize, update, perform, monitor and document quality control and preventive     maintenance program in section.          
• Monitor proper handling of proficiency testing.      
• Perform trouble-shooting procedures on all assigned department equipment,  communicate with service, and relay appropriate information to appropriate personnel; document appropriately           
• Serve as a technical resource/go-to person performing as a key operator of a  laboratory instrument; train employees on its operation, troubleshooting, and updates.  
• Perform quality assurance activities such as process improvement analysis (PI/CQI)  to enhance productivity, turn-around times, and overall service of the laboratory  department.            
• Review patient and instrument data for accuracy and maintain proper records (i.e.,  quality control reports
• Recognize abnormal results, evaluate and correlate data with other test  results/diagnosis; interpret appropriately and conduct follow-up action if required   
• Perform proper notification of abnormal results per policy.     
• Demonstrate knowledge of regulatory agencies (COLA, OSHA, CLIA, JCAHO) and  oversee accreditation preparation and inspections.      
• Adhere to safety policies and procedures as established by LMC; be a role model for  other staff and make suggestions for to improve safety conditions.    
• Provide patient care/support that is appropriate to the cognitive, physical, and  emotional needs of the patient group served.       
• Evaluate and implement new test procedures/new instruments, recognize/review  current procedures for needed updates or corrections.      
• Develop/revise laboratory procedures/manuals, reports, and other documents.   
• Train students on technical procedures and equipment and teach in a classroom  setting to students or staff (lecture/continuing education).      
• Meet requirements for General Supervisor as listed in CSF42 493.1463.
  Clinical Administrative: 10% 
• Maintain supply inventory; initiate order requests and oversee hospital biannual inventory.  Conduct follow-up action on backorders;
• Research all section complaints and resolve concerns.  Keep pathologists and  Administrative Laboratory Director/Lab Manager advised of significant and/or potential  problems; 
• Evaluate need for new instrumentation.  Evaluate and justify cost of purchasing,  operating and maintaining equipment.  Validate training of staff on new equipment.   

Duties & Responsibilities

• Interface with vendors to gather information, negotiate prices, and resolve service  concerns; 
• Maintain accreditation standards for all appropriate accrediting agencies and peer  reviews; 
• Establish and monitor section goals that are in accordance with laboratory and hospital goals.
  Communication:  
• Serve on hospital committees and task forces as requested and able; 
• Maintain good communications within the section and lab.  Conduct regular section meetings.
  General: 
• Demonstrate leadership ability and actively participate in Laboratory Management  Team meetings and activities; 
• Implement and delegate decisions in section operations; show independent judgment  in problem solving and unique situations; participate in policy-making decisions; 
• Serve as charge person for lab on weekends; 
• Perform such duties as may be assigned by authorized personnel or as required in  an emergency, i.e., fire, disaster; 
• Attend educational programs and encourage staff education; 
• Ensure personnel safety through monitoring of policy adherence and proper education  and training.  Assist in development of appropriate safety procedures; 
• Perform other duties as directed by Medical Director or Administrative Laboratory Director.
  Productivity:  
• Monitor section testing turnaround time; 
• Schedule section personnel to provide coverage appropriate for workload; 
• Perform technical duties 50% of time:  management 50% of time.
  Personnel Management: 
• Hire, discipline, coach, orient, instruct, and evaluate section personnel; 
• Conduct performance evaluations for personnel within section; 
• Instruct personnel in the performance of new procedures/policies and monitor ongoing  employee performance; 
• Ensure cross training of section personnel; 
• Identify the learning and educational needs of self and staff; 
• Evaluate and revise job descriptions for personnel within section; 
• Maintain updated CRPA’s for personnel within section;  Monitor personnel time and attendance.
• Financial:  
• Plan and monitor annual capital equipment budget, personnel budget and supply  budget for section.  Reconcile significant deviations.
  Service Excellence Criteria:  
• Maintain an optimistic, professional, career oriented demeanor (positive role model)  as leader within your area at Lexington Medical Center.  Exemplify excellent customer  relations toward patients, visitors, physicians, and coworkers.  Hold self and  subordinates accountable for conformity to Service Excellence Policy and “House  Rules.”
• Ensure Hazardous Waste or Hazardous Waste Pharmaceuticals are discarded, stored, and managed with other compatible waste streams in containers that are properly labeled and closed prior to being shipped offsite for proper disposal.  Initial RCRA training is received within 6 months of the hire date and continuing with annual RCRA training.
• Performs all other duties as assigned