Imaging Systems Coordinator I

Job Summary

Supports core functions of the organization's enterprise Medical Imaging systems. Duties include designing, implementing, monitoring, support, and optimization of the Medical Imaging information systems. Provides support to physicians, technologists, and other medical staff in the acquisition and distribution of digital patient records. The position will have a thorough understanding of Epic modules, ancillary systems, and health system operations within the departments, as well as Information Technology. This position independently addresses issues and design decisions of moderate to high complexity and delivers clear communication and documentation of complex concepts and issues related to applications, interfaces, data structures, and workflows across the organization.

Minimum Qualifications

Minimum Education: Completion of PACS educational program 
Minimum Years of Experience: 3 Years of experience in Radiology, PACS, or Information Technology. 
Substitutable Education & Experience: Completion of PACS educational program and 3 years of experience can be substituted for an Associate's Degree in Radiology, PACS, or Information Technologies.
Required Certifications/Licensure: Certified Imaging Informatics Professional - CIIP (or certification must obtain within 1 year of hire into position)
Required Training: Knowledge of Imaging operations and workflow, RIS workflow and technology integration with an Enterprise Imaging system and modalities;

Strong information technology background with an emphasis on system administration, integration, interfacing and networking in Microsoft Windows and UNIX environments. Knowledge of IP addressing, HL7, DICOM;

Solid understanding of Microsoft Windows desktop operating systems software and Web browser use.

Essential Functions

• Supports organization wide Medical Imaging systems  and Oncology systems, including but not limited to PACS, CPACS, EKG, Enterprise Image Storage, EEG, Mammo PACS, 3D and post processing systems, Oncology EHR and treatment support systems, Epic Radiant, and their integration with other systems.
• System administration of Windows and UNIX server environments. Tasks include planning, maintenance, backup, disaster recovery, upgrades, performance monitoring, and decommissioning.
• Support of Medical Imaging systems, departmental and modality workflow, and clinical use of images. Tasks include training and workflow assessment, as well as implementation.
• Responsible for the design, development, coordination, and delivery of value added services that support and enhance solutions that are utilized to retrieve, analyze, enhance, and exchange digitized medical images (radiology, cardiology, Oncology, surgery, gastroenterology, obstetrics, gynecology, and EEG) throughout the Enterprise.
• Guides the development and execution of test scripts, integrated testing, and testing methodology for all areas of Medical Imaging.
• Investigates, identifies, and prepares proposals to solve specific operational problems within all clinical operational areas, working closely with Department Directors, Managers, Supervisors, and Lead technologists as well as involving the next level of administration as appropriate.
• Works closely with the Cardiology and Radiology service line managers in the development of operating standards, policies and procedures, and training programs.
• Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests.
• Reviews feedback from system users; compiles and analyzes support data; recommends procedural and educational changes as appropriate.
• Works closely with Quality Assurance/Quality Control (QA/QC) personnel to identify and design future needs and efficient workflow processes that include further integration into operations. Develops quality control monitors.

Duties & Responsibilities

• Works closely with the Cardiology and Radiology service line Directors and Managers to oversee and coordinate strategic planning for medical imaging initiatives.
• Acts as liaison with business units across the organization related to medical imaging initiatives assists with existing or new medical imaging endeavors. Oversees and coordinates strategic planning for medical imaging initiatives.
• Participates in preparation and monitoring of the IT operating budget relative to Imaging Informatics initiative.
• Oversees and directs activities of vendors in all phases of installation and implementation of systems. Monitors timelines and addresses schedule issues for all assigned projects.
• Works with Medical Imaging personnel and all other clinical personnel relative to system operation to maintain the integrity of system data.
• Prepares reports for administration on all aspects of medical imaging operations as appropriated or directed.
• Attends and participates in departmental/hospital meetings. Attends seminars and training sessions necessary to maintain appropriate level of professional competence.
• Ensures department, hospital, corporate compliance, HIPAA , JCAHO,  and DNV guidelines are met.
• Maintains an optimistic, professional, and career oriented demeanor as a leader. Exemplifies excellent customer relations toward patients, visitors, physicians, and coworkers.
• Performs all other duties as assigned by authorized personnel or as required in an emergency, e.g., fire or disaster.