Resource CMA

Job Summary

The Certified Medical Assistant (CMA) role may be either a Certified or Registered Medical Assistant (CMA/RMA) that is a member of the patient care team. Provide hands on project/assignment  based operational support to the Physician Network Resource Pool. Duties to include field training of new personnel, as well as providing service to critical project or location needs. Member of the patient care team. Provides direct and indirect patient care under the direction of a Provider. Provides patient support as directed for a variety of activities including but not limited to: patient intake at office visit, documentation, vaccine and medication administration, clerical, environmental, and organizational tasks. Assists with appointment scheduling and maintaining medical record documentation in EPIC EHR system as required.

Minimum Qualifications

Minimum Education: High School Diploma or Equivalent, and has completed at least 1 of the following by March 31, 2026:
1. A medical assisting education program accredited by the Commission on Accreditation of Allied Health Education Programs or its successor, by the Accrediting Bureau of Health Education Schools or its successor, or by any accrediting agency recognized by the United States Department of Education, and which must include courses or components in anatomy and physiology, medical terminology, pharmacology, medical laboratory techniques, and clinical experience, provided the clinical experience component may be satisfied through an individual’s work experience with a health care employer;
2. A Career and Technical Education Health Sciences Program approved by the South Carolina Department of Education;
3. A medical assisting program provided by a branch of the United States military;
4. A medical assisting United States Department of Labor-approved Registered Apprenticeship program; 
5. A training program that is delivered, in whole or in part, by a health care employer that aligns to a nationally accredited certification exam.
Minimum Years of Experience: None.
Substitutable Education & Experience: None.
Required Certifications/Licensure: Must currently hold and maintain an active certification or registry in Medical Assisting from a certifying body offering a certification program that is approved by the Board of Medical Examiners and the Board of Nursing and is accredited by the National Commission for Certifying Agencies or other accreditation body recognized by the Board of Medical Examiners and the Board of Nursing;

Current Basic Life Support certification (BLS) or must obtain within 90 days of hire date 
Required Training: The basic LMC competency assessment for CMAs must be successfully completed within the initial probationary period or any extension thereof. 

Essential Functions

• Maintains a high level of service delivery. Interacts by phone, correspondence or meetings with staff within and outside of the practice setting. 
• Partners closely with PNRP management to fulfill incoming training requests, determine the organizational needs by position and provide organization and support for the LMC Physician Practice Network.
• Responsible for a variety of direct and indirect patient care duties necessary for service/training support. Ability to facilitate on site training for new hire team members on a variety of job specific behaviors and development topics.

Duties & Responsibilities

• Consolidate and summarize training feedback for new hire team members.
• Manage communication for all training activities.
• Performs all other duties as assigned.